Crucial Conversations
ARE YOU GETTING THE RESULTS YOU WANT?
Get Unstuck
and Rapidly Improve Results You Care About Most
Crucial Conversations model for achieving synergy,
alignment, and commitment.
Based
on over 25 years of research, Crucial Conversations asserts
one thing: If you
can transfer skills that top performers routinely use to effectively
handle crucial
conversations—particularly in the presence of authority—then
you can create more
positive results across an entire organization.
Crucial Conversations training teaches individuals and teams
from different backgrounds,
departments, and specialties how to willingly and effectively
surface and discuss ideas
in a way that leads to virtually everyone buying into the
decisions—creating broad
alignment, maximizing synergy, and ensuring commitment to
the best ideas.
When taught, these skills inevitably result in rapid, sustainable,
and wide-reaching
positive changes in the results that you care about the most.
Make Crucial Conversations skills your best practices and
everything gets better!
WHAT
YOU WILL LEARN
Skills taught in this training deliver significant improvement
in areas such as:
Performance - talk honestly and openly no matter how delicate
the topic.
Productivity - eliminate resistance and act with conviction
when making decisions.
Teamwork - reach agreement on how to work together and treat
other teammates.
Change Management - agree with others on and follow through
with difficult changes.
Quality - develop productive processes that are eagerly implemented.
Relationships - work through differences with others and strengthen
relationships.
Safety - discusses violations and solutions without finger-pointing
or resentment.
Diversity - willingly and ably discuss diversity problems
face-to-face and in the moment.
Meetings - speak up when things get off track and suggest
how to improve them.
COURSE
DETAILS
Crucial Conversations training is a 2-day course with more
than 120 original video clips of “before and after”
situations. Engage in extensive in-class practice, group
participation, and personal reflection as you explore and
master these Crucial Skills.
Who
Should Attend
Crucial Conversations training is ideal for individuals
who regularly deal with touchy, controversial, or high-stakes
issues—within a team or across functional lines.
Learn to facilitate rapid problem-solving and improve
results. For a true change to be achieved, involving teams
and even entire organizations is essential.
For true change to be achieved, involving teams and even
entire organizations is essential. |
"These
skills have not only helped us to
change the culture of our company, but…
enabled us to win the largest contract in
our industry’s history."
Dain Hancock. President, Lockheed Martin Aero
|
